Wine Steward / Sommelier / Captain in Raleigh, NC at City Club Raleigh

Date Posted: 11/26/2022

Job Snapshot

Job Description

Wine Steward/Sommelier/Captain

The Wine Steward/Captain is responsible for wine and other beverage sales during service in order to increase beverage revenue and improve Member dining experiences. This position will be required to supervise the work of other employees during lunch and dinner services as well as help manage the inventory of all wine in the Club. The Wine Steward will assist in ordering product with a focus on seasonality, Member interest, and adaptability to changes in the Club's Beverage Standards. The Wine Steward/Captain will also perform activities to assist other Captains with F&B operations in the Club, train service staff on proper service technique and selling tips, and help drive service and sales at a high level.

Responsibilities
  • Train all service personnel in wine and other beverage service, standards, and knowledge. Training service staff in Grain (upscale casual), 919 (formal dining), and private events (banquets).
  • Monitor all safety and sanitation practices of beverage storage, presentation and service to ensure that applicable Club standards and policies are met
  • Assist Members and Guests with Wine selections and pairings. Assist servers with presentation of bottles as necessary
  • Responsible for beverage functionality of all Private Events. Assisting F&B Director in determining product needs for upcoming events and order accurately
  • Represent the beverage operations at all event planning meetings in order to ensure expectations are exceeded, Club space is maximized but not oversold, and Members/Guests have an excellent experience
  • Collaborate closely with the Chef and F&B Director in menu development as it relates to wine-friendly foods, beverage parings, tasting dinners, and other in-house and special events
  • Oversee all Club beverage programs including the wine lists, wines by the glass offerings, menu collateral, etc. Coordinate and facilitate growth and development of the "Reserve Club" at the Club determine relevant themes for beverage-related activities, events, and other programming at the Club
  • Plan and execute wine dinners, elevated wine tastings, and casual wine tastings on a rotating calendar to engage Members and drive value of membership
  • Manage cellar and storage conditions for optimal aging and preservation of wine and all other beverages. Manage BIN system; be accountable for inventory levels.
  • Strong financial acumen is expected in all beverage areas including wine cost, beer cost, liquor cost and labor cost
  • Train staff on proper techniques to ensure consistent member experience
  • Attend all wine tastings with F&B director, including going off-site to wine tastings or portfolio tastings
  • Floor supervise during Club operating hours; opening and closing duties and working with F&B leadership team
Job Requirements
  • At least 4 years of professional experience as a lead server, captain, maitre d', or in another capacity in a club, restaurant or another hospitality establishment are required
  • At least 3 years professional experience running a wine program are preferred
  • Wine industry experience is required. Specialized training in wine industry is preferred.
  • Culinary and/or hospitality management emphasis is preferred.
  • Certified graduate of an accredited Sommelier or Beverage Management Program to demonstrate advanced knowledge and interest in wine/beverage industry preferred
  • Maintain Sommelier Certification through continued education over specific intervals throughout career
  • SereSafe certification preferred